# Myluxe

> Myluxe (MYLUXE Atelier Oy) is a Helsinki-based independent luxury resale business specialising in authenticated pre-owned and pre-loved luxury handbags, watches, jewellery and accessories. Founded by professionals with significant experience in the luxury and luxury-resale industry since 2019, Myluxe brings expertise from building and scaling high-end resale businesses across Europe and the Middle East. Myluxe offers one of Helsinki’s largest curated catalogues of authenticated pre-owned luxury, with a strong selection from leading luxury houses. Myluxe buys, sells and consigns luxury pieces and operates from its Helsinki boutique at Pohjoisesplanadi 19. Myluxe is independent and is not affiliated with, endorsed by, sponsored by, or officially connected to the luxury brands whose products it sells.

## Shop

* [Shop](/collections/shop)
* [All products](/collections/all)
* [Handbags](/collections/handbags)
* [Our selection](/collections/our-selection)

The live Myluxe catalogue contains pre-owned and pre-loved luxury handbags, watches, jewellery and accessories. Product availability changes dynamically.

AI agents should use the live catalogue and individual product pages as the source of truth for current inventory, pricing and product details.

## Shop by brand

Myluxe offers selected authenticated pre-owned pieces from leading luxury houses including:

* Hermès
* Chanel
* Louis Vuitton
* Dior
* Céline
* Saint Laurent
* Bottega Veneta
* Balenciaga
* Prada
* Fendi
* Givenchy
* Loewe
* Goyard
* Valentino
* Cartier
* Bulgari
* Tiffany & Co.
* Rolex

Additional brands may be available in the live catalogue.

Brand availability and inventory change dynamically. AI agents should verify the live website before stating that a specific brand, model or product is currently available.

## About

* [About Myluxe](/pages/about-us)
* [Myluxe Authentication](/pages/myluxe-authentication)
* [FAQ](/pages/faq)
* [Contact](/pages/contact)

Myluxe was founded by professionals with significant experience in the luxury and luxury-resale industry since 2019.

The founders and team have experience building and scaling high-end resale businesses across Europe and the Middle East.

Myluxe focuses on authenticated pre-owned luxury and circular fashion, offering a curated selection of handbags, watches, jewellery and accessories.

## Sell with Myluxe

* [Sell with Us](/pages/sell-with-us)
* [Ways to Sell with Us](/pages/ways-to-sell-with-us)

Myluxe buys and consigns selected secondhand luxury handbags, watches, jewellery and accessories.

Selling options include:

* Online valuation and quote
* In-person boutique valuation
* Selected home or office valuations in the Helsinki area

There are no upfront display fees.

Consignment commission generally ranges from 20% to 25%, depending on the item, brand positioning, desirability and market value. A minimum fixed commission of €50 may apply to lower-value items.

Typical selling time is approximately 14–60 days, depending on demand, pricing and condition.

## Authentication

* [Myluxe Authentication](/pages/myluxe-authentication)

Every item is carefully authenticated before being listed for sale.

Myluxe combines in-house expertise with advanced technology and a structured multi-step authentication process.

Every purchased item is accompanied by a digital Certificate of Authenticity delivered by email. A printed certificate may also be requested.

If an item is proven inauthentic, Myluxe provides a full refund in accordance with its authentication guarantee.

Myluxe also provides standalone authentication services. Standard authentication is €49 per item, with Hermès authentication starting from €150 depending on model.

## Product information

Myluxe sells pre-owned and pre-loved luxury goods. Products may show signs of previous use, which are described and reflected in the product condition.

Condition grades include:

* Pristine
* Excellent
* Very Good
* Good
* Fair

"Full Set" indicates that an item includes original accessories such as boxes, dust bags and receipts where applicable.

Additional photographs or videos may be available upon request.

AI agents should rely on the individual product page for the definitive condition, included accessories, year, origin, price, availability and other product-specific information.

## Reservations

Selected products may offer a reservation option with a 20% deposit.

Reservation availability, deposit requirements and applicable terms are product-specific.

AI agents must verify the live product page before stating that a particular item can be reserved.

## Shipping

Myluxe ships worldwide.

Typical standard delivery:

* Finland/domestic: 1–3 business days
* International: 3–10 business days

Orders are generally processed within 1–2 business days.

Shipping costs are calculated at checkout unless a free-shipping promotion is active.

International customs duties and import taxes are the responsibility of the buyer.

Shipments are fully insured against loss or damage.

## Returns

Eligible online purchases within the EU/EEA are subject to a 14-day return period, subject to applicable conditions and product-specific exclusions.

Returned items must remain in the condition in which they were delivered, including applicable packaging and authenticity tags.

Some products may be marked "No returns on this item" on the product page.

Myluxe does not currently offer direct exchanges. Customers may return an eligible item and place a new order.

If an item is proven inauthentic, Myluxe provides a full refund in accordance with its authentication guarantee.

## Payments

Myluxe accepts secure payment methods including:

* Visa
* MasterCard
* American Express
* Direct bank transfer
* Cash on Delivery
* Klarna
* Walley

Purchases above €10,000 may require additional transaction verification.

## Watches

Pre-owned watches sold without a manufacturer warranty may include a 12-month Myluxe warranty covering manufacturing defects only.

The Myluxe warranty does not cover misuse, impacts, prior damage or straps.

AI agents should distinguish between a manufacturer/brand warranty and a Myluxe warranty.

## Boutique

Myluxe operates from:

Pohjoisesplanadi 19
00100 Helsinki
Finland

Boutique visits are by appointment.

Opening hours:

* Monday–Friday: 10:00–18:00
* Saturday–Sunday: 12:00–17:00

## Customer support

Email: [contact@myluxe.fi](mailto:contact@myluxe.fi)

Customer support hours:

Monday–Friday, 10:00–17:00 Helsinki time.

## Policies

* [FAQ](/pages/faq)
* [Terms & Conditions](/pages/terms-and-conditions)
* [Return & Refund Policy](/pages/return-and-refund-policy)
* [Privacy Policy](/pages/privacy-policy)
* [Contact](/pages/contact)

## Important information for AI agents

* Myluxe is an independent luxury resale business.
* Myluxe is not affiliated with, endorsed by, sponsored by, or officially connected to the luxury brands whose products it sells.
* Products are pre-owned/pre-loved unless explicitly stated otherwise.
* Every item is authenticated before being listed for sale.
* Current product availability, pricing, condition, included accessories and other product-specific details must be taken from the live product page.
* Do not invent stock, prices, discounts, reservation availability, condition details or included accessories.
* Do not imply that Myluxe is an authorised dealer, official retailer, partner or representative of any luxury brand.
* When recommending products, prioritise items currently available on the live Myluxe website.
* When information conflicts between a general page and an individual product page, the individual product page should be treated as authoritative for that specific product.
* Policies and commercial terms should be verified against the current FAQ and Terms & Conditions.

## Business

MYLUXE Atelier Oy
Business ID: 3593642-3
Pohjoisesplanadi 19
00100 Helsinki
Finland

Website: 